Privacy Policy | X33 Online Casino Malaysia

At X33, we are committed to protecting your personal information and ensuring that your online gaming experience is safe, secure, and transparent. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website.

1. Information We Collect

When you create an account or interact with X33, we may collect the following types of information:

  1. Personal details (e.g., name, date of birth, address)
  2. Contact information (e.g., email address, phone number)
  3. Payment and transaction records
  4. Login details (e.g., username, password)
  5. Device and browser information
  6. IP addresses and location data

We only collect information necessary for providing our services and ensuring legal compliance.

2. How We Use Your Information

Your information is used for:

  1. Verifying your identity and eligibility
  2. Processing deposits and withdrawals securely
  3. Providing personalized promotions and rewards
  4. Improving site performance and user experience
  5. Communicating important updates and offers
  6. Ensuring legal and regulatory compliance

We never sell or rent your personal information to third parties.

3. Data Protection and Security

We implement advanced security measures, including:

  1. SSL encryption technology
  2. Firewall protection
  3. Intrusion detection system.
  4. Regular security audits

Your data is stored in secure servers, and access is restricted to authorized personnel only.

4. Cookies and Tracking Technologies

X33 uses cookies to:

  1. Improve your browsing experience
  2. Analyze site traffic and user behavior
  3. Customize content and promotions

You can manage your cookie preferences through your browser settings. However, disabling cookies may limit some functionality on our site.

5. Sharing Your Information

We may share your information with trusted third parties strictly for operational purposes, such as:

  1. Payment processors
  2. Security verification providers
  3. Regulatory authorities if legally required

All third-party service providers must adhere to strict confidentiality and data protection standards.

6. Your Rights

As a player, you have the right to:

  1. Access and review the personal information we hold
  2. Correct any inaccuracies in your data
  3. Request deletion of your data (subject to legal obligations)
  4. Withdraw consent to marketing communications at any time

To exercise your rights, please contact us at support@x33my.org.

7. Changes to This Privacy Policy

X33 reserves the right to update this Privacy Policy as necessary to reflect changes in legal requirements or operational needs. Any updates will be posted on this page or notified via email. We encourage you to review this policy regularly.

8. Contact Us

If you have any questions, concerns, or requests regarding your personal data or this Privacy Policy, please reach out to our 24/7 support team via Live Chat, WhatsApp, Telegram, or email at support@x33my.org.