Terms & Conditions | X33 Online Casino Malaysia

Welcome to X33. By accessing our website, creating an account, or participating in our games and services, you agree to comply with the following Terms and Conditions. Please read them carefully, as they define your rights and responsibilities as a player.

1. Acceptance of Terms

When you use X33’s services, you accept these Terms and Conditions fully.

  1. If you do not agree with any part of these terms, you must not use our website or services.
  2. We reserves the right to amend these Terms at any time. Updates will be posted on our site and take immediate effect.

Your continued use after changes signifies acceptance of the revised Terms.

2. Eligibility to Play

To participate on X33:

  1. You must be at least 18 years old.
  2. You must be located in a jurisdiction where online gambling is legal.
  3. It is your responsibility to ensure that using our services does not violate local laws or regulations.

We reserves the right to request proof of age and identity at any time to confirm eligibility.

3. Account Registration Requirements

When registering an account, you agree to:

  1. Provide accurate, truthful, and up-to-date personal information.
  2. Maintain only one active account.
  3. Keep your login credentials confidential and secure.
  4. Refrain from creating duplicate accounts or using another person’s identity.

Failure to comply may result in account suspension or termination without notice.

4. Responsible Gambling Commitment

X33 promotes responsible gambling practices and player protection.

  1. You may set personal deposit or betting limits by contacting our support team.
  2. You may request temporary or permanent self-exclusion if gaming impacts your well-being.
  3. We encourage players to treat gambling as entertainment and seek help if signs of gambling problems arise.

For support, we recommend contacting reputable organizations such as PAGCOR or Gamblers Anonymous Malaysia.

5. Deposits and Withdrawals Policy

Managing your funds at X33:

  1. Deposits must come from a bank account, e-wallet, or cryptocurrency wallet registered in your name.
  2. Withdrawals can only be processed after account verification (KYC) is complete.
  3. Some bonuses are tied to wagering requirements, which must be met before a withdrawal is approved.
  4. We may conduct additional security checks for large or unusual withdrawal requests.

We aim to process withdrawals within 1–3 hours but reserve the right to extend processing time when needed for verification.

6. Bonuses, Rewards, and Promotions

Bonuses are a key part of the X33 experience. Please note:

  1. All promotional offers are subject to specific terms and wagering requirements.
  2. Players must carefully read the terms associated with each bonus.
  3. Abuse or exploitation of promotions, including bonus hunting, may result in bonus removal, winnings forfeiture, or account suspension.
  4. We reserves the right to modify or cancel any promotion without prior notice.

Promotions are intended to reward genuine play and enhance the gaming experience.

7. Fair Play and Anti-Fraud Rules

We are committed to maintaining a fair and honest gaming environment. Players agree not to:

  1. Use cheating software, bots, or unauthorized programs.
  2. Collude with other players to gain unfair advantage.
  3. Exploit loopholes or technical bugs for profit.

Suspicious activities will be investigated, and offending accounts may be suspended or permanently banned.

8. Privacy and Personal Data Protection

Protecting your privacy is a priority.

  1. We collect and use your information according to our Privacy Policy.
  2. Your personal information will never be sold or disclosed to third parties, except when required by law or necessary for providing our services.
  3. Advanced encryption and strict security measures are used to safeguard your data.

Please review our full Privacy Policy for more details.

9. Ownership of Intellectual Property

Everything on X33 — from logos and trademarks to software and content — is protected intellectual property.

  1. You may not reproduce, distribute, or commercially exploit any material without our explicit permission.
  2. Unauthorized use may result in legal action.

Respecting our intellectual property ensures a consistent and high-quality player experience.

10. Termination of Accounts

We may suspend, restrict, or terminate player accounts at its sole discretion if:

  1. You breach these Terms and Conditions.
  2. You engage in fraudulent or abusive behavior.
  3. Regulatory or legal obligations require account closure.

Any balance remaining in terminated accounts may be withheld or confiscated depending on the violation involved.

11. Limitation of Liability

While we strive to provide a flawless gaming environment:

  1. X33 cannot guarantee continuous, uninterrupted access to its services.
  2. We are not liable for losses or damages resulting from use of the site, system failures, delays, or third-party actions.

Use of the site and games is entirely at the player’s risk.

12. Updates and Revisions to Terms

We reserve the right to modify these Terms and Conditions whenever necessary to reflect changes in regulations, operations, or services.

  1. Updates will be published on our website.
  2. Continued use of X33 after changes indicates your agreement to the revised Terms.

Please check this page regularly to stay informed.

13. Contacting Us

We’re available 24/7 to assist you.

For further assistance, contact our 24/7 customer support team via Live Chat, WhatsApp, or Telegram. Thank you for choosing X33 — your trusted online casino Malaysia platform for secure, exciting, and rewarding gameplay.